Deliver Effective Training of Clinical Communication (POLYU × QEH)

To deliver effective training of clinical communication, this project utilizes artificial intelligence techniques to provide clinical staffs customized and lifelike practices with timely feedback under various scenario.
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CLINIC-ISBAR

CLINIC-ISBAR is a clinical handover dataset collected in Queen Elizabeth Hospital (QEH).
It consists of 100 handover reports (1895 sentences) from two real clinical emergency cases and each sentence is labeled based on the ISBAR (Identify-Situation-Background-Assessment-Recommendation) framework.

Task-oriented multi-turn conversation system

The trainee practices the communication skill by talking with a specifically designed Chatbot, which can play the role as senior doctors. The basic structure of the conversation system is a hierarchical Long Short-Term Memory (LSTM) model. The LSTM model processes the sequential data in three levels including sentence level, components level, and the conversation level.

Real-time automatic assessment

The conversation between the trainee and the Chatbot is multi-turn and the trainee will be evaluated based on the ISBAR framework. The domain knowledge, such as the specific requirement of standard communication framework in clinical practice, will be integrated in the form of knowledge graph and benefit both the conversation generation and the performance assessment.

Editing platform for designing new training tasks

A friendly interface will be designed for the convenience of non-IT users. Trianers can input their tasks, good examples, bad examples, and evaluation criteria. And the system will automatic generate the conversations for the practice of the clinical staffs and evaluate the performance of the trainees. By this way, the usage of the platform can be greatly expanded to different kinds of applications.

People

Research team from POLYU and clical experts from QEH.

Dr. Yan LIU

Project Coordinate
Associate Professor
Department of computing
The Hong Kong Polytechnic University

Dr. Korris CHUNG

Associate Professor
Department of computing
The Hong Kong Polytechnic University

Dr. George Wing-yiu NG

Consultant, Intensive Care Unit
Associate Director, Multi-displinary Simulation & Skill Centre
Queen Elizabeth Hospital

Dr. Nam-Hung CHIA

Director, Multi-displinary Simulation & Skill Centre
Consultant, Department of Surgery
Queen Elizabeth Hospital

Dr. Eric Hang-kwong SO

Consultant, Department of Anaesthesiology & OT Services
Associate Director, Multi-displinary Simulation & Skill Centre
Queen Elizabeth Hospital

Ms Sze-sze SO

Hospital Manager
Queen Elizabeth Hospital

Ms Ka Ling Scarlett CHAN

Assistant Officer, Multi-displinary Simulation & Skill Centre
Queen Elizabeth Hospital

Ms. Xiang ZHANG

Research Assistant
Department of computing
The Hong Kong Polytechnic University